Last Updated: February 2026
1. Introduction
Welcome to Pathalize. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our AI-powered client portal and team task management platform.
2. Information We Collect
2.1 Account Information
When you create an account, we collect:
- Email address
- Name
- Password (securely hashed)
- Organization name
- Google account information (if you sign in with Google)
2.2 Usage Data
We collect information about how you use Pathalize:
- Projects created and managed
- Tasks created, assigned, and completed
- Team member information you add
- Client information you enter
- Points, leaderboard data, and statistics
- AI checklist prompts and generated content
2.3 Billing Information
Payment processing is handled by Stripe. We do not store your full credit card number. Stripe collects and processes payment information in accordance with their privacy policy.
3. How We Use Your Information
We use your information to:
- Provide and maintain the Pathalize platform
- Authenticate your account and ensure security
- Track task completion, calculate points, and generate leaderboards
- Generate AI-powered checklists and task suggestions
- Process payments and manage subscriptions
- Send you important service notifications
- Improve and optimize our service
- Respond to your support requests
4. AI Data Processing
When you use our AI checklist generation features, your prompts are processed by third-party AI providers to generate task suggestions. We do not use your prompts or generated content to train AI models. Generated content is stored in your account for your use only.
5. Data Storage and Security
We store your data securely using industry-standard encryption. Your data is stored in secure cloud infrastructure with regular backups. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
6. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With team members within your organization
- With clients you invite to your client portals
- With service providers who help us operate our platform (hosting, email, payments)
- With AI providers for checklist generation (prompts only, not account data)
- When required by law or to protect our rights
- In connection with a business transfer or acquisition
7. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and data
- Export your data
- Object to processing of your data
- Withdraw consent at any time
To exercise any of these rights, contact us at privacy@pathalize.com.
8. Cookies and Tracking
We use essential cookies to maintain your session and provide authentication. We use Google Analytics to understand how our service is used. You can control cookie preferences through your browser settings.
9. Data Retention
We retain your data for as long as your account is active. When you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or compliance purposes.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date.
11. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at:
Email: privacy@pathalize.com